Cancellation Policy:

All visits at CPW Counseling and Consulting are by appointment only. Clients without scheduled appointments will not be seen by their therapist.

We understand that sometimes you may need to change or cancel an appointment. If you need to cancel an appointment, please do so at least 24 hours in advance. If you cancel in less than 24 hours or do not attend a scheduled session, you will be charged a late cancellation fee as outlined in the fee schedule below. If you end up having a total of 3 late cancellations and/or missed appointments over a certain period, it may result in termination of services.

Please note the appointment start and end time is the same as scheduled, even if you arrive late, with or without notice. If you arrive more than 10 minutes late for a 30-minute appointment, or more than 20 minutes late for a 45-60 minute appointment, you may be asked to reschedule the appointment.

We will close out your file if you have not attended an appointment within the last 6 months. If this happens, please call to learn if your file can be reopened with the therapist to reestablish care.

Missed or Late Cancellation Fees:
An initial (90) minute psychiatric intake appointment is billed $125.00
All other (60) minute appointments are billed at $100

Therapy Late Cancellation Fees:
Any late canceled therapy appointment is billed $75.00

We understand that emergencies and illnesses do occur and we will review any situation that arises on an individual basis.
HIPAA Compliance

CPW Counseling and Consulting is committed to protecting individuals’ health information in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).


HIPAA imposes requirements relating to the privacy and security of “Protected Health Information,” or “PHI,” on Covered Entities. This means that Covered Entities must use and disclose PHI only in certain manners as permitted or required by law and provide for reasonable and appropriate privacy and security of PHI in their care as well as accountability for the use and disclosure of such personal health information.  Further, under HIPAA, patients have certain rights of access, use and disclosure regarding their own personal health information.

HIPAA specifically excludes from coverage “treatment records” or student “education records” covered by the Family Educational Rights and Privacy Act (FERPA) as defined at 20 U.S.C. 1232g or in 34 CFR Part 99. HIPAA specifically excludes records of an employer in the capacity of employer, such as workers’ compensation records and records retained regarding requests for leave.

Guidelines and Standards

The CPW Counseling and Consulting has operational guidelines regarding the privacy and security of individuals’ health information for clinics with patient medical or health information.